Extra October Blog

So far for my mentorship I learned a lot about customer interaction and how to get customer satisfaction. I was told that I learned to use the register a lot quicker than his last intern. I'm really enjoying my senior project so far and have a lot of fun doing it. Especially that I get to read some free comics every now and then.

I am thinking that I want to try to change my independent component because it is hard to find more mentorship when I can barely make this current mentorship sometimes. I will have to talk to Piggot when I have the chance to so I can see what I can do instead.

I've learned some of the basics at my mentorship, but I plan learn some more difficult things about managing a comic store with my mentor. I am sure he is willing to show me some new stuff right now and I will be ready with whatever he throws at me.

And a little cool thing is that I get a 20% discount off of comics.

Blog 8: Research and Working EQ

1. What is your working EQ?

What is the best way to have customer satisfaction for your store?

2. What is the possible answer for your working EQ?

• having conversations with your customers, it doesn't have to be about comics as long as they felt comfortable in that environment
• always greet them when they walk in and say "thank you for coming" when they leave
• always be available for their questions and their needs

3. What is the most important source you have used that has helped you come up with an answer for you working EQ?

The most importance source I have had is my mentor. He knows a lot about interacting with the customers and has even showed me his little tips and tricks on what to expect from different customers and what to know. He has been doing this for a while now, and he has seen about every type of customer there is and having his tips helps out a lot.

4. Who is your mentor, or where are you mentoring, and how does it relate to your working EQ?

My mentor is Kevin from JPM Comics at Glendora. My mentorship has to do with my working EQ because it is about managing a store and there will always be customers. One of the most important things to managing a store is too be a "people person" because you will be talking to a lot of people. If you are not one, then this isn't for you. Luckily, I am good with people and I have fun talking to the customers and helping them out.

Blog 7: Independent Component 1

1. Describe in detail what you plan to do for your 30 hours.

For my 30 hours I plan to just do more mentorship hours, but at a different comic shop if I can. I want to get more experience from a different point of view for my topic. It will help me a lot to better understand how to manage a comic shop and the procesures that I need to take.

2. Discuss how or what you will do to meet the expectation of showing 30 hours of evidence.

I will find another comic shop that will be willing to take in me for mentoring and mentor there for the amount of hours that are needed for this independent component and log them for evidence.

3. And explain what you will be doing that will help you explore your topic in more depth.

I will be doing what ever my mentor tells me to do at the shop (working register, fixing the shelves, stocking more comics, etc.) and he will give me more information each day that he feels like would help me in this project. There is something new to learn everyday.